Contact Us
We're here to help. Get in touch with our team for support, questions, or feedback.
Get in Touch
General Support
For questions about your account, billing, or general inquiries.
support@darkchannelcreator.comPrivacy & Data
For privacy concerns, data requests, or LGPD/GDPR related inquiries.
privacy@darkchannelcreator.comTechnical Issues
Experiencing technical problems or bugs? Report them to our technical team.
Report an IssueBusiness & Partnerships
Interested in partnerships, enterprise plans, or business opportunities?
Get in TouchBusiness Hours
Our support team is available:
- Monday - Friday: 9:00 AM - 6:00 PM (BRT/UTC-3)
- Response Time: We typically respond within 24 business hours
- Emergency Support: Available for Enterprise plan customers 24/7
Company Information
Company Name: Dark Channel Creator
Service: AI-powered video creation and channel management platform
Location: Brazil
What to Expect
When you contact us, please include:
- Your account email address (if applicable)
- A clear description of your question or issue
- Any relevant screenshots or error messages (for technical issues)
- Steps to reproduce the problem (if reporting a bug)
This information helps us provide you with faster and more accurate support.
Your Privacy Matters
All communications with our support team are handled in accordance with our Privacy Policy. We are committed to protecting your personal information and complying with LGPD and GDPR regulations.