Privacy Policy

Dark Channel Creator ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our AI-powered video creation and channel management platform ("Service").

We comply with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados - LGPD) and the European General Data Protection Regulation (GDPR). This policy describes your rights and how we fulfill our obligations under these regulations.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service.

We use the information we collect to:

• Provide and Improve the Service: Process your requests, generate videos, manage channels, and improve our platform features (note: Google user data is never used for AI/ML training - see Section 11)
• Authentication and Security: Verify your identity, protect your account, and prevent fraud
• Billing and Payments: Process transactions, manage subscriptions, and send invoices
• Communications: Send service updates, respond to inquiries, and provide support
• Analytics: Analyze usage patterns to improve features and user experience
• Legal Compliance: Comply with legal obligations, enforce our terms, and protect our rights
• Marketing (with consent): Send promotional emails about new features or plans (you can opt out)

We process your personal data based on the following legal bases:

• Contract Performance: Processing necessary to provide the Service you requested
• Consent: Where you have given explicit consent (e.g., marketing communications, optional cookies)
• Legitimate Interests: To improve our Service, prevent fraud, and ensure security
• Legal Obligation: To comply with applicable laws and regulations

We may share your information with:

• Service Providers: Third-party vendors who help us operate the Service (hosting, payment processing, email delivery, analytics)
• AI Service Providers: OpenAI, Anthropic, ElevenLabs, Replicate, and other AI providers that power our features
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for their marketing purposes.

We retain your personal information for as long as necessary to:

• Provide the Service and fulfill our contractual obligations
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

Specific retention periods:

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Most data deleted within 90 days; some data retained for legal compliance (up to 7 years)
• Cookie Consent: Consent records retained for 12 months plus legal retention period
• Billing Records: Retained for 7 years for tax and accounting purposes

Under LGPD and GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw previously given consent at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, contact us at privacy@darkchannelcreator.com. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption: HTTPS/TLS for data in transit, encryption at rest for sensitive data
• Access Controls: Role-based access, multi-factor authentication for staff
• Secure Infrastructure: Cloud hosting with reputable providers (Vercel, Supabase)
• Regular Security Audits: Periodic reviews and updates to security practices
• Incident Response: Procedures to detect, respond to, and notify of security breaches

While we strive to protect your data, no method of transmission or storage is 100% secure. If you become aware of a security issue, please contact us immediately.

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@darkchannelcreator.com.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by regulatory authorities
• Data Processing Agreements with service providers
• Adequacy decisions by relevant data protection authorities

By using our Service, you consent to the transfer of your information to countries outside your residence, including the United States and European Union member states.

When you sign in using Google OAuth, we access limited information from your Google account. This section specifically addresses how we handle Google user data in compliance with Google API Services User Data Policy.

Our Service may contain links to third-party websites, services, or integrations (e.g., YouTube, TikTok, Google). We are not responsible for the privacy practices of these third parties.

We encourage you to read the privacy policies of any third-party services you interact with. This Privacy Policy applies only to information collected by Dark Channel Creator.

We use cookies and similar tracking technologies to collect and track information about your use of our Service. For detailed information about the cookies we use and how to manage your cookie preferences, please see our Cookie Policy.

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification to your registered email address (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

For GDPR-related inquiries, you may also contact your local data protection authority.